Clinical Operations
Client Services Coordinator
Part-timePermanentVirtual — Canada$22–$28/hr
About the role
DOSE Wellness Group is looking for a warm, organized Client Services Coordinator to support our growing client base. You will be the first point of contact for new and returning clients, managing inquiries, scheduling, and intake processes. This is a part-time, fully virtual role that plays a key part in delivering the DOSE client experience.
What you'll do
- Respond to client inquiries via phone, email, and messaging in a timely, professional manner.
- Coordinate client scheduling and appointment bookings with practitioners.
- Support new client intake, including collecting information and explaining the DOSE process.
- Maintain accurate client records and administrative documentation.
- Identify and escalate client concerns to the appropriate team member.
What we're looking for
- Previous experience in a client-facing administrative or coordinator role.
- Excellent written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Comfortable working independently in a virtual environment.
- Experience in a healthcare or wellness setting is an asset.
What you'll get
- ✓Fully remote, part-time role with flexible scheduling.
- ✓Meaningful work supporting clients on their wellness journey.
- ✓Collaborative, supportive team environment.
- ✓Opportunity to grow within a values-driven, expanding wellness organization.
- ✓Exposure to a multidisciplinary clinical environment.
DOSE Wellness Group is committed to equity, diversity, and inclusion. We welcome applications from people of all backgrounds, identities, and lived experiences. If you require accommodations during the application process, please let us know.
Apply for this role
Your application will be sent directly to our team at getinfo@dosewellnessgroup.com